Ace Hardware vs The UPS Store: Which Is the Better Investment?

Side-by-side comparison of investment costs, fees, unit economics, and franchisee satisfaction. Data from FDD disclosures and franchise database — updated 2026.

Retail & Services Real Data Not Investment Advice
AH

Ace Hardware

Retail & Services
$302K – $2.2M
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VS
TU

The UPS Store

Retail & Services
$178K – $403K
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At a Glance: Key Differences

Data-driven observations based on disclosed figures. Not investment advice — verify current numbers in each franchise's FDD.

Investment Cost
The UPS Store wins on investment range ($1.8M less) vs Ace Hardware.
Fee Burden
Ace Hardware wins on royalty rate (5.0% lower) vs The UPS Store.
Unit Count
Ace Hardware wins on total units (100 more) vs The UPS Store.
Satisfaction
Ace Hardware wins on franchisee satisfaction vs The UPS Store.

Investment & Fees

Metric Ace Hardware The UPS Store
Min Investment $302K $178K
Max Investment $2.2M $403K
Franchise Fee $5K $30K
Royalty Rate 0.0% 5.0%
Ad Fund Rate 3.0% 2.5%

Unit Economics

Metric Ace Hardware The UPS Store
Avg Unit Revenue $2.2M $550K
Avg Profit Margin N/A N/A

Scale & Growth

Metric Ace Hardware The UPS Store
Total Units 5,700 5,600
Annual Growth 1.5% 0.5%
Failure Rate 2.0% 2.0%

Franchisee Performance

Metric Ace Hardware The UPS Store
Franchisee Satisfaction 82/100 70/100

Track Record

Metric Ace Hardware The UPS Store
Years in Business 100 44
Years Franchising 48 44

Financial Requirements

Metric Ace Hardware The UPS Store
Min Net Worth Required $400K $150K
Liquid Capital Required $250K $75K

Operations

Metric Ace Hardware The UPS Store
Avg Employees 15 4
Training Weeks 2 2

Frequently Asked Questions

Is Ace Hardware or The UPS Store a better franchise investment?

The answer depends on your goals, budget, and market. Ace Hardware has 5,700 total units and a 82/100 franchisee satisfaction score. The UPS Store has 5,600 total units and a 70/100 franchisee satisfaction score. Use our ROI Calculator to model both scenarios.

How much does it cost to open a Ace Hardware franchise?

Based on data in our database, opening a Ace Hardware franchise requires an initial investment of $302K – $2.2M. The franchise fee is $5K, with ongoing royalties of 0.0%. Always request the current FDD for exact figures.

How much does it cost to open a The UPS Store franchise?

Based on data in our database, opening a The UPS Store franchise requires an initial investment of $178K – $403K. The franchise fee is $30K, with ongoing royalties of 5.0%. Always request the current FDD for exact figures.

What is the royalty rate for Ace Hardware vs The UPS Store?

Ace Hardware's royalty rate is 0.0%. The UPS Store's royalty rate is 5.0%. That means Ace Hardware has the lower ongoing royalty burden.

Which has more locations — Ace Hardware or The UPS Store?

Ace Hardware has 5,700 total units. The UPS Store has 5,600 total units. A larger system can mean more brand recognition, but also more territorial competition.

Is Ace Hardware or The UPS Store semi-absentee friendly?

Ace Hardware is typically run as a owner-operator model. The UPS Store is typically run as a owner-operator model. If passive income is your goal, semi-absentee models let you hire a manager to run day-to-day operations.

Data sourced from franchise disclosure documents and public records. Investment ranges, royalty rates, and unit counts change — always request current FDD before making investment decisions. Last updated March 2026.

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