Key Investment Facts
[LAST UPDATED: May 11, 2026] · [VERIFIED · FDD]
About Zaxby's
Chicken finger and wing chain popular in the Southeast.
Training Program: 6 weeks of initial training included.
Item 19 (Financial Performance Representation): Available — franchisees can view historical earnings data.
Tags: chicken, southeast, casual
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Investment Overview: Is Zaxby's Worth It?
Opening a Zaxby's franchise requires an initial investment in the range of $500K to $1.4M. The initial franchise fee is $35K, which grants you access to the brand, training, and operational systems. Ongoing royalty fees are 6.00% of gross revenue. Zaxby's operates in the Food & Restaurant sector and typically requires owner-operator involvement.
As of the most recent disclosure, Zaxby's has 920 total franchise units (700 franchised). Recent growth shows 2.50%, which signals steady market presence in the Food & Restaurant space. The reported failure rate is 2.00%, well below industry averages, suggesting solid franchisee retention. New franchisees receive 6 weeks of initial training to prepare for operations.
Franchisee satisfaction for Zaxby's is rated 71 out of 100, which is considered moderate relative to other Food & Restaurant franchises. When evaluating this score, consider the specific market conditions and support structure that may influence owner experience. Zaxby's provides an Item 19 Financial Performance Representation in its FDD, which means prospective franchisees can review historical earnings data before investing. We recommend using our AI Financial Model tool to project personalized returns, and reviewing the full FDD analysis before making any investment decision.
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Frequently Asked Questions About Zaxby's
How much does it cost to open a Zaxby's franchise?
The total initial investment for a Zaxby's franchise ranges from $500K to $1.4M. This includes the franchise fee of $35K, plus buildout, equipment, inventory, and working capital. Ongoing royalty fees are 6.00% of gross revenue. Always request the current Franchise Disclosure Document for exact, up-to-date figures.
Is Zaxby's a good franchise to buy in 2026?
Zaxby's operates in the Food & Restaurant sector with 920 total units. Franchisee satisfaction is rated 71/100, which is above average. Whether it's a good investment depends on your market, capital, and goals. We recommend using our AI Financial Model tool to project personalized returns before making a decision.
Can I run a Zaxby's franchise as a semi-absentee owner?
Zaxby's typically operates under a owner-operator model. Owner-operators are expected to be involved in daily management. This hands-on model usually offers more control over operations and customer experience but requires a greater time commitment.
What is the failure rate for Zaxby's franchises?
The reported failure rate for Zaxby's is 2.00%, which is below industry averages and suggests strong franchisee retention. Failure rates vary by market and operator experience. Always review Item 20 of the FDD, which discloses franchisee turnover, transfers, and terminations over the past three years.
How does Zaxby's compare to other Food & Restaurant franchises?
Zaxby's competes with other brands in the Food & Restaurant space. Key differentiators include investment level ($500K to $1.4M), franchisee satisfaction (71/100), and the owner-operator operating model. Use our franchise comparison tool to see side-by-side data against specific competitors.
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⚠️ [SEEK EXPERT ADVICE] — Data is for educational reference only. Verify all figures with the franchisor's official FDD before making any investment decision. FranchiseStack does not provide investment, legal, or financial advice. Last reviewed 2026-05-11.