Key Investment Facts
[LAST UPDATED: May 12, 2026] · [VERIFIED · FDD]
About Pet Supplies Plus
Pet Supplies Plus operates within the pet retail and services sector, positioning itself as a neighborhood pet store with grooming and self-wash services. The business model emphasizes a smaller physical footprint than big-box competitors, focusing on local convenience and an omni-channel approach that integrates in-store shopping with e-commerce and delivery. Franchisees manage daily operations involving inventory procurement, staff supervision for both retail and service departments, and customer relationship management. By combining professional grooming and DIY wash stations with a curated selection of pet products, the model aims to generate recurring foot traffic and diversify revenue streams beyond traditional retail sales.
The total initial investment for a franchise ranges from $439,000 to $1.4 million, which includes a $50,000 franchise fee. This cost variance is largely determined by the geographic location, the scale of the build-out, and the initial inventory required for the specific site. Ongoing costs include a royalty fee of 3.00% of gross revenue and an advertising fund contribution of 1.50%. These fees cover corporate support, supply chain infrastructure, and national brand marketing. Total capital requirements are also influenced by the complexity of the service facilities installed, such as the number of grooming bays and self-wash stations required by the local market.
The financial profile of a Pet Supplies Plus franchise highlights a strong position within the retail pet sector. Average unit revenue for the brand stands at approximately $2.8 million per year, showcasing the high volume of sales generated by their neighborhood-centric model. Most franchisees reach the point of profitability in about 14 months after opening their doors. For those seeking deeper insights into the brand's economic health, comprehensive financial performance data is provided in Item 19 of the Franchise Disclosure Document. This documentation offers a transparent look at historical earnings and operational costs across the franchise network.
Regarding operations, the franchise supports a semi-absentee involvement model, making it an attractive option for multi-unit investors or those with other professional commitments. Owners typically manage a team of around 15 employees who handle the daily tasks of retail sales and pet care services. To ensure success, the company provides three weeks of initial training covering day-to-day responsibilities such as inventory control and staff management. The business operates within a defined territory structure to minimize internal competition and maximize market reach. Additionally, franchisees benefit from robust support systems, including marketing assistance and supply chain logistics, to streamline store management.
Pet Supplies Plus demonstrates strong system health backed by decades of operational history. The brand has been in business for 35 years and has spent the last 19 years expanding through franchising. Currently, the network consists of 730 total units, reflecting a steady net growth rate of 6.00%. The system maintains a very low failure rate of just 1.50%, suggesting a stable and resilient business model. Furthermore, franchisee satisfaction is high, with a score of 83 out of 100, indicating that the majority of owners are pleased with their investment and the support provided by the corporate team.
This opportunity is designed for individuals with a minimum net worth of $500,000 and at least $200,000 in liquid capital. The model is particularly well-suited for semi-absentee operators who wish to manage the business while maintaining other professional commitments. Ideal candidates often possess strong management skills and a passion for animals, making it a great lifestyle fit for pet lovers. While the structured support makes it accessible for first-time franchisees, the scalability also appeals to experienced multi-unit investors. Prospective owners should be aware of risks such as increasing competition from online retailers and the rising costs of specialized labor, which can impact bottom-line margins.
Training Program: 3 weeks of initial training included.
Item 19 (Financial Performance Representation): Available — franchisees can view historical earnings data.
Tags: pets, retail, grooming, high-satisfaction
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Investment Overview: Is Pet Supplies Plus Worth It?
Opening a Pet Supplies Plus franchise requires an initial investment in the range of $439K to $1.4M. The initial franchise fee is $50K, which grants you access to the brand, training, and operational systems. Ongoing royalty fees are 3.00% of gross revenue. Pet Supplies Plus operates in the Retail & Services sector and typically requires semi-absentee ownership.
As of the most recent disclosure, Pet Supplies Plus has 730 total franchise units (400 franchised). Recent growth shows 6.00%, which signals strong expansion in the Retail & Services space. The reported failure rate is 1.50%, well below industry averages, suggesting solid franchisee retention. New franchisees receive 3 weeks of initial training to prepare for operations.
Franchisee satisfaction for Pet Supplies Plus is rated 83 out of 100, which is considered strong relative to other Retail & Services franchises. High satisfaction scores often correlate with better support systems, stronger brand recognition, and more predictable unit economics. Pet Supplies Plus provides an Item 19 Financial Performance Representation in its FDD, which means prospective franchisees can review historical earnings data before investing. We recommend using our AI Financial Model tool to project personalized returns, and reviewing the full FDD analysis before making any investment decision.
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Frequently Asked Questions About Pet Supplies Plus
How much does it cost to open a Pet Supplies Plus franchise?
The total initial investment for a Pet Supplies Plus franchise ranges from $439K to $1.4M. This includes the franchise fee of $50K, plus buildout, equipment, inventory, and working capital. Ongoing royalty fees are 3.00% of gross revenue. Always request the current Franchise Disclosure Document for exact, up-to-date figures.
Is Pet Supplies Plus a good franchise to buy in 2026?
Pet Supplies Plus operates in the Retail & Services sector with 730 total units. Franchisee satisfaction is rated 83/100, which is above average. Whether it's a good investment depends on your market, capital, and goals. We recommend using our AI Financial Model tool to project personalized returns before making a decision.
Can I run a Pet Supplies Plus franchise as a semi-absentee owner?
Pet Supplies Plus typically operates under a semi-absentee model. This means you can hire a general manager to handle day-to-day operations while maintaining other income sources or businesses. Semi-absentee franchises are popular with investors who want passive income.
What is the failure rate for Pet Supplies Plus franchises?
The reported failure rate for Pet Supplies Plus is 1.50%, which is below industry averages and suggests strong franchisee retention. Failure rates vary by market and operator experience. Always review Item 20 of the FDD, which discloses franchisee turnover, transfers, and terminations over the past three years.
How does Pet Supplies Plus compare to other Retail & Services franchises?
Pet Supplies Plus competes with other brands in the Retail & Services space. Key differentiators include investment level ($439K to $1.4M), franchisee satisfaction (83/100), and the semi-absentee operating model. Use our franchise comparison tool to see side-by-side data against specific competitors.
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⚠️ [SEEK EXPERT ADVICE] — Data is for educational reference only. Verify all figures with the franchisor's official FDD before making any investment decision. FranchiseStack does not provide investment, legal, or financial advice. Last reviewed 2026-05-12.